Audit log and tenant diagnostics

Audit Log and Routes are diagnostic pages. Use them when something changed unexpectedly, a custom domain behaves oddly, or a route reaches the wrong page.

Audit Log

  • What it records. Sign-ins, security events, admin changes, content changes, domain actions, billing-related changes, or other tracked operations depending on the build.
  • When to use it. Use it when a setting changed unexpectedly, access is in question, a domain action needs review, or you need to know who performed an admin action.
  • How to read it. Review timestamp, actor, action, target, and details.
  • What it does not replace. It is not a full server log, payment processor log, email delivery log, or backup.

Use Audit Log

  1. Open Audit Log.Click Audit Log in the sidebar.
  2. Scan by time.Start with the time window when the change likely occurred.
  3. Identify actor and action.Look for user, event type, and target record.
  4. Compare with public behavior.If content changed, open the public page and confirm the result.

Routes

  • What it shows. Route and hostname behavior for the current site environment.
  • When to use it. Use it when a custom domain loads the wrong site, an admin route redirects unexpectedly, a public page 404s, or local/prod route behavior differs.
  • What to compare. Current host, tenant slug, expected path, HTTP method, and whether the route is platform, tenant public, or your admin.

Route troubleshooting workflow

  1. Confirm the hostname.Make sure the browser is on your site domain you intend to edit or view.
  2. Open Routes.Click Routes in the sidebar.
  3. Check the expected path.Find the page/action and confirm method and route group.
  4. Check Domains.If custom hostname is involved, click Domains in the sidebar.
  5. Check Audit Log.Look for recent settings or domain changes.

Escalation notes

  • For payment discrepancies, compare ArtsFolio with Stripe before acting.
  • For email delivery issues, review email/outbox operations.
  • For domain issues, record expected hostname and DNS target before repeated changes.
  • For access concerns, remove stale users first, then review audit history.