Messages and your email list

Messages and email signups are the visitor-response desk. Messages come from the public contact form. Email signups come from visitors asking for updates.

Contact messages

  1. Open Messages.Go to Messages in the sidebar.
  2. Review sender details.Check name, email, subject, body, timestamp, and context.
  3. Choose follow-up.Reply from the appropriate email account or external workflow if direct reply is not built into the screen.
  4. Watch for spam or abuse.Do not send attachments, passwords, private links, or sensitive information to suspicious messages.
  5. Use status or notes when available.Mark handled messages if the screen supports it.

Email signups

  1. Open Email Signups.Go to Email Signups in the sidebar.
  2. Review the list.Check address, timestamp, source/context, and duplicates.
  3. Use signups respectfully.These are people asking for updates, not unrelated mail.
  4. Export or copy only when needed.Preserve consent context and remove stale/invalid addresses.

Testing the public forms

  1. Submit a test Contact message.Use an address you control.
  2. Confirm admin receipt.Check Messages in the sidebar.
  3. Submit a test email signup.Use the public signup form.
  4. Confirm signup receipt.Check Email Signups in the sidebar.

Good operating habits

  • Respond while the trail is warm. Collector inquiries cool quickly.
  • Keep private data private. Do not paste contact lists into public documents or screenshots.
  • Separate inquiries from signups. Purchase questions, press inquiries, and mailing-list signups need different follow-up.
  • Check after changing Contact content. Submit another test message.